Contact information

Have a question about your order? Need help choosing the right product?
Our support team is here to help.

At Bikiawn, customer satisfaction is our top priority, and we aim to respond quickly and clearly to every inquiry.

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📧 Email Support

support@bikiawn.shop

We typically respond within 24 hours (Monday–Friday).

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📞 Phone Support

619-812-5131

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)

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📍 Business Address

Bikiawn
5209 Otter Pond Way
Rancho Cordova, California 95742
United States

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📦 Order Support

When contacting us about an order, please include:

• Your full name

• Order number

• A brief description of your question

• Photos (if related to a damaged or defective item)

This helps us resolve your issue faster.

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🌍 Worldwide Support

We ship worldwide and assist customers globally.
No matter where you're located, our team is ready to help.