Shipping policy
Last updated: March 2026
At Bikiawn, we are proud to offer worldwide shipping, and shipping is always 100% free — no minimum purchase required.
1. Shipping Coverage
We ship internationally to customers around the world.
If you are unsure whether we ship to your location, please contact us at support@bikiawn.shop before placing your order.
2. Shipping Costs
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Standard Shipping: Free
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Express Shipping (if available): Pricing shown at checkout
There are no hidden shipping fees.
3. Order Processing Time
All orders are processed within:
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1–3 business days (Monday–Friday)
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been successfully placed and another email once your order has shipped.
4. Estimated Delivery Times
Delivery times vary depending on your location:
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United States: 5–10 business days
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Canada: 7–14 business days
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Europe: 7–14 business days
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Australia & New Zealand: 8–16 business days
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Other International Locations: 10–20 business days
Please note these are estimated delivery times and are not guaranteed.
5. Tracking Information
Once your order has shipped:
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You will receive a tracking number via email
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Tracking updates may take 24–72 hours to appear
If you do not receive tracking information within 5 business days, please contact us.
6. Customs, Duties & Taxes
For international orders:
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Customs duties or import taxes may apply depending on your country
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These charges are determined by your local customs authority
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Bikiawn is not responsible for customs delays or additional fees
We recommend checking with your local customs office for more information.
7. Shipping Delays
Delivery times may be affected by:
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High order volume
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Carrier delays
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Weather conditions
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Customs processing
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Holidays
We are not responsible for delays caused by shipping carriers or customs authorities, but we will always assist you in tracking your package.
8. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
If an incorrect address is provided:
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We are not responsible for lost packages
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Additional shipping fees may apply for reshipment
If you notice an error in your address, contact us immediately at support@bikiawn.shop.
9. Lost or Stolen Packages
If your tracking shows delivered but you have not received your package:
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Check with household members or neighbors
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Contact your local carrier
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Contact us within 7 days
We will work with the carrier to investigate and provide a solution when possible.
10. Contact Information
If you have any shipping-related questions, please contact us:
Bikiawn
5209 Otter Pond Way
Rancho Cordova, California 95742
United States
Phone: 619-812-5131
Email: support@bikiawn.shop